FAQ
Question:
I have bought a game. What should I do next?
Answer: Please, download the demo version of the game from our web site. Then, insert your registration code into the registration field of the game, using copy and paste functions. The registration code was sent to you in the purchase confirmation e-mail. A registration code is also called a license code.
Question:
I’ve purchased the game, but I lost the registration key. Can you help me?
Answer: Please, write us at support (see the form below) and provide the following information: your full name, the e-mail you stated during the registration, and the registrar you’ve used. We will resend you the code.
Question:
I lost a game, but I have a registration (license) code. Help!
Answer: Please, download the demo version of the game from our web site. After downloading please install the game onto your system and then run it. Please, enter your registration code into the registration field.
Question:
I have recently purchased a game, but it won’t accept my registration code. What can I do?
Answer: Please, write us at support (see the form below) and we will check your code.
Question:
How can I purchase your games?
Answer: In order to buy a game, you just need to click a BUY button and choose a registrar you want to use.
Question:
Can I pay by other ways of payment that via my credit/debit card?
Answer: If you don’t want to pay via your credit/debit card, choose ShareIt that provides different payment and currency options.
Question:
I’ve bought one game twice. How can I delete an order?
Answer: Please, make a refund for one of the orders by writing us the order details at support (see the form below) and providing the reason for refund.
Question:
I tried to order the game online but since I have a free e-mail, I couldn't do it. Why?
Answer: If you want to pay using your free e-mail address, please use RegNow registrar. This registrar allows free e-mail addresses.
Question:
I have purchased Tiny Cars. I have the registration code, but some tracks and cars are still blocked for me. What can I do for this?
Answer: The game consists of successive passing a series of championships. So you have to pass one championship after another (and get a certain amount of points) in order to be able to choose some cars. Please, read more details in ReadMe of the game.
